Privacy Policy

Effective Date: 01.12.2023

VIP HOME, Str. Ahmet Kaçiku 1, Ferizaj, 70000, Republic of Kosovo

This Privacy Policy describes how VIP HOME collects, uses, and discloses information, and your choices regarding that information. By using our website, you consent to the practices described in this policy.

Information We Collect:
Personal Information: We may collect personal information such as names, email addresses, and phone numbers when voluntarily submitted by visitors.

Usage Data: We may collect non-personal information about how visitors interact with our website, including pages visited, time spent on the site, and other analytics data.
How We Use Your Information:
Providing Services: We use the information you provide to deliver the services you request, such as responding to inquiries or processing orders.

Improving Our Website: We analyze usage data to improve our website's content, design, and user experience.

Communication: We may use your contact information to send you updates, newsletters, or promotional materials. You can opt-out of these communications at any time.
Information Sharing:
We do not sell, trade, or transfer your personal information to third parties. However, we may share information with trusted service providers who assist us in operating our website or conducting our business.

Cookies:
We use cookies to enhance your experience on our website. You can disable cookies in your browser settings, but this may affect certain functionality.

Security:
We take reasonable measures to protect the confidentiality and security of your information. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Choices:
You can opt-out of receiving promotional communications from us by following the instructions in the emails you receive or contacting us directly.
Changes to This Policy:
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the effective date.
Contact Us:
If you have any questions about this Privacy Policy, please contact us at rita.rama@oxa-group.com.